Qmetrix NXT improves your passenger flow. This reduces stress for your passengers and increases productivity.
Reducing idle times between two transactions is a big chance to improve productivity. Thinking of process times of less than one minute with an idle time of 30 seconds in between shows the improvement that can be achieved.
Balancing available resorces increases overall productivity - particularely in larger operations with 8 or more service lanes or counters.
But not only this. Craming as many people as possible in the walkways helps nobody. It results in hindering self-organisation and easy movement. One of the keys is to hold back people until they are sent "just-in-time" - to the best service position available.
Qmetrix NXT helps you in doing so. With centralized monitors and/or signal lights at each counter or lane the availability is even indicated before the last customer has gone. The idle time approximates to zero.
Apart from the cost-saving factors, customers see this feature as a matter of service quality. And employees get the control of the process back. No yelling, shouting and pushing to get "the next customer" - this is NXT, a triple win situation!
With our advanced solution we can deliver a highly efficient, fully automated and fair passenger dispatching system . On top of this, the fast lane needed to be prioritised in a way that the waiting time is always kept under a defined threshold – more waiting priority passengers are automatically getting more screening lanes allocated.
The NXT system has a dispatching screen at the exit of each waiting queue and a smart signal controller at every security lane. Our proven sensors makes sure that there is always the right amount of passengers preparing for screening. We typically integrate available sensors of market leading brands or provide our own sensors.
Key parameters can be adjusted to a wide range of customer and operational requirements. Passenger flow data and lane operation data is available for dispatching, monitoring and management. Passengers, airport operators and we from Qmetrix are very happy for having delivered such a great system to leading European airports.