weather conditions, traffic congestions, delays … many external and internal factors make the prediction of passenger arrival at served points very hard.
The lack of suitable planning methods leaves “fire fighting” as the standard procedure to cope with uncertainty. Short-term employee allocation to service points like security, baggage drop, check-in and the immigration is stressful for employees, unproductive and expensive for organizations and leaves passengers with bad service.
Read about the benefits of using an integrated queue management system in the article “Qmetrix – Queues Management from Paradise” in the latest issue of the magazine AIRPORT.
The Wireless Queue sensor has reached the next level: One year of battery lifetime, virtually invisible, beautifully engineered. After intensive lab- and field testing we are proud to present the Integrated Wireless Queue Sensor (WQI).
It is integrated into the Via Guide Beltrac® stanchion and we think it’s really beautiful!
We are very proud to report the installation of Qmetrix at a very outstanding location: Dubai International Airport (DXB) with more than 25 queues in the check-in and transit area.
There is also a re-launch that makes us very happy: Vienna International Airport (VIE) with eight counters in the beautifully refurbished Check-in 1 and 16 counters in the brand new Check-in 3 Terminal.
In 2013, Qmetrix will go live at the first airport in the US. Read more about this and other new projects in one of our next Queues Flashes.
We will be attending the Passenger Terminal Expo in Geneva from 9th to 11th April 2013.
Together with our partners INFORM, topsystem and Interflex you can find us at stand 2420. Join us and get the latest Qmetrix news or a tailor-made solution for your queuing situation!