Waiting queues in front of check-in desks are often the first impressions a passenger gets from airports and airlines. A well managed queue experience is a very good investment. It makes the first impression a good impression - because there is only one!
Waiting queues are normally an awkward situation for passengers, staff and management. Apart from a negative image, queues are cost time and money.
A well managed queue by Qmetrix helps airlines and handling agents with the following tasks:
Qmetrix systems for Baggage drop-off, Check-in and Transfer have been successfully installed in Europe and the Middle East