• Qmetrix offers know-how and systems to design, measure, monitor and manage your customer service process in real time.

    Our consultants know what works to design and operate a successfull service

    Our sensors count, measure filling level, dwell time, attrition rate and zone behavior.

  • Based on this, you can make better decisions that monetize.

  • Some decisions can even be taken by our systems to give you back time and productivity.

    Our automated forwarding and guiding systems increase service quality and productivity.

  • We also do reporting, but this might be a thing of the past soon.

  • Our systems will learn from historic data much faster and better to support you making even better decisions.

  • Real time is the true source for generating value from good decisions

 

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